01—Naming for Brands & Products
When a client asks if you do naming, you absolutely do
There are three naming companies in the United States that I would consider calling in if I needed a name for my company or for an important new product. Except that, knowing what I know, I wouldn’t call them. I’d call me. First off, they typically charge six to seven figures for a vetted name. And while a name is an important brand asset, you’ll see some examples below of compelling, memorable, approved brand and product names that didn’t require that level of investment. Second off, their names are often predictable, undifferentiated, forgettable, and sometimes—especially in the world of pharma—incomprehensible. These names often require a massive media spend to jackhammer them into that part of our consciousness where memory lives, tucked in a file marked “annoying ear worm that I hope I never have to hear or think about again.” Third off, one of those naming companies, the one currently laying claim to “world’s top naming company,” has called me in to help them when they couldn’t crack a particularly nettlesome creative challenge.
A number of design, branding, and innovation firms have called me in over the past twenty years, to help them develop their clients’ brand positioning, story, company and product naming or renaming, brand voice, and messaging. A few of those firms have called me in multiple times over the years, and continue to do so. Sometimes, their clients insist on it. Have a look at the Meet the Expert Advisor section, to see how designers, colleagues, and clients answered the question, “Where have you seen me bring value to a design project, if at all? And you get extra points for candor.”
I’ve learned that the best names come not from a “proprietary algorithm” or from well-prompted AI, but the most powerful and efficacious names come from the most compelling, emotional stories. Profoundly human stories. The name should tee up a beautifully-articulated story, and vice versa. That’s why I always begin with competing narratives, supported by positioning lines that help us prove out the utility and extensibility of the directions, and, ultimately, of the names themselves. This is one of the primary benefits of collaborating with Austin Moffatt Barkwell Howe, Namer, Positioner, Writer, Brand Voicer: a history of telling great stories. In long and short form.
By the way, Austin Moffatt Barkwell Howe, Namer, Positioner, Writer, Brand Voicer is my actual legal company name. It describes exactly who I am and exactly what I do. Plus, the IRS has to spell the whole damned name out on every one of their forms. My bank recently informed me that mine was the longest company name in their 5-state network. I’ll take the win.
Disclaimer: Some clients may still feel the need to hire a big naming company for their own job security and peace of mind. There is truth to the old adage that “nobody ever got fired for hiring Landor.” But as one of my more notable fellow countrymen once advised, “You miss 100% of the shots you don’t take.” (Bonus points if you know who that was.)




Ctrl+Z
After helping Steve Sandstrom with Bulleit Bourbon’s story, brand voice, and global marketing guidelines, we received another call from Tom Bulleit. This time, he and his wife Betsy were launching a hangover cure with a proprietary blend of red sorghum and postbiotics. They needed a name, story, tagline, branding, and packaging. After the story and positioning process, I named the product Ctrl+Z, which digital natives know instantly as “Undo.” The tagline was “Undulge.” Visual identity and packaging by Sandstrom Partners.





Lusis
I have enjoyed a number of successful white label collaborations with Stitzlein Studio in the Bay Area. After completing a rebrand for a biotech client that included brand voice and messaging, our client left to help launch a molecular science company. He hired me to create the name, story, brand voice, and messaging, and Stitzlein Studio to create the identity, packaging, and website. Stitzlein Studio also created a brand video, based on my story. The new name is Lusis, and the brand is poised to make molecular testing available to all.





Izzi
Another successful collaboration with Stitzlein Studio. We developed the story, brand voice, and a new name for the Institute for Human and Social Development (IHSD). The old name was hard to pronounce, and didn’t fully convey the breadth of educational and family services that IHSD provides. The new name, Izzi, and the much-beloved theme and visual identity that Stitzlein Studio created for Izzi reflects the diversity of the region and its proximity to the Pacific Ocean.





Moda
In the first of many successful collaborations with Ziba Design (now ASHA Design), I developed the “Be better” positioning and story for the former ODS, which inspired and aligned their internal team and teed up the new name I developed for them: Moda Health. Identity and design system by Ziba Design.



Starbucks Vertica
In collaboration with Ziba Design, I’ve been helping Starbucks with product naming for the past few years. One of the most exciting of those products, under the leadership of David Wykes, the Director of Industrial Design at Starbucks, was the evolution of the popular Clover brewer, a beautiful new vertical form factor that grinds and brews a fresh cup of coffee on demand, while reducing filter and coffee waste dramatically. The Clover Vertica has won a number of design awards.





Gather
Another collaboration with Ziba Design. We helped the Kauai Community Federal Credit Union (the problematic KCFCU!) get back to their pineapple farming origins and the idea of Ohana and “talking story,” which defined the experience at KCFCU. The name Gather was unveiled with a whole new identity and design system by Ziba.







Sentinel
One of many successful collaborations with Fredrik Averin Design, we renamed and rebranded one of Portland’s oldest and most iconic hotels. Designing everything from the menus to the door hangers to the blankets, the Sentinel became a Portland hotel success story, with revenue per average room increasing by 76% in less than 3 years.


Small Tea
Working in collaboration with Sally Morrow Creative, we created the positioning and story (taking a stand against “Big Coffee”) and named this Florida tea brand Small Tea. Identity and design by Sally Morrow, interiors by Andee Hess.






North Hollow
This collaboration with Michael Braley Design was not just a story, naming, identity, signage, and collateral program for a new luxury apartment building in Portland; I was tasked with naming a new neighborhood that was located, as fate would have it, just north of Portland’s Goose Hollow neighborhood. Hence “North Hollow.”



Luck Mfg. Co.
This was one of many collaborations with ex-Nike creative director, Dan Richards. It was a side project for a former developer client, Liam Thornton, whose only brief was “I really like shamrocks.” An MIT grad and former Disney and Universal exec, he knew his stuff. So, having him advise you on investments was like making your own luck. Hence, Luck Manufacturing Company. Dan Richards designed the identity, and even drew the iconic mark.